FAQ

Yes! Here at T-shirt Guys, we know that every great project starts with the perfect garment. We're here to help you find the ideal shirt to meet your needs.

Check out our local suppliers’ websites to view their catalogs:

• Mission Imprintables

• Alphabroder

Please note that standard upcharges apply for sizes XXL and larger, typically $2.00 for XXL, $3.00 for XXXL, and so on.

If you're sending your own garments for decoration, we’ll need the following information to process your order:

1. Detailed Packing List: Please provide specifics on color, sizes, country of origin (COO), and exact quantities. No generalized numbers, please. Once the order is approved, finalized, and a deposit is received, all goods should arrive at our broker at least 12 days prior to the due date.

2. 2% Misprint Factor: While we strive for perfection, there is an industry-standard 2% misprint rate for both embroidery and screen printing. Please keep this in mind when placing garment orders.

To keep our prices competitive, we cannot assume responsibility for any damage to supplied garments caused by the decoration process. We will inform you, to the best of our ability, if your product can or cannot be decorated. However, if any product is damaged during decoration, we cannot replace or reimburse it. We will, however, redo the printing on a new garment you supply.

Additionally:

• We cannot combine adult, youth, and infant sizes in a single order.

• Different shirt blends require different print methods, so please let us know if you have multiple types.

By placing an order with tShirtGuys, you agree to these terms.

Our experienced art team partners with you throughout the entire process—from receiving your artwork files and placement instructions to handling sizing, colorways, printing techniques, and embellishments. We also provide a sample photo of the garment for your review before production begins.

The turnaround time is typically 12 days after the final proof is approved and the deposit is received. This timeframe may vary based on the current production schedule at the time of approval. Rush projects are available for an additional fee.

To open a new account, please email us at info@tshirtguys.com. Our team will assist you with the setup process and answer any questions you may have. We look forward to working with you!